Advocacy is speaking up about what is important to you
It is about having the confidence to express your views and wishes when decisions are being made about your life.
An advocate can help you to communicate what you want to say or speak for you.
Advocacy is about listening to you and getting your voice heard
It is about finding the best way of telling others what you think, feel, and want.
An advocate will take time to listen, without judging or offering their opinion.
Advocacy is about taking action and making a change
It is about helping you to get information, explore options and make informed choices.
An advocate will explain things in a way that makes sense to you.
Advocacy makes sure you are treated fairly
It is about ensuring that your rights are respected and upheld.
An advocate will help you to know about and understand your rights.
Advocacy is independent
This means that we do not work for the council, NHS, or any care provider.
An advocate works for you and is on your side.
Advocacy is confidential
This means we will not share information about you without your permission.
An advocate will keep things private, unless you, or someone else, is at risk of harm or when the law requires us to.
If an advocate does have to tell someone else, we will explain why.
Advocacy is person led
This means advocacy is directed by you.
An advocate works in a way that helps you feel valued, respected and in control. They will keep you informed of what is happening, and make sure you are involved in decisions being made about your life.
Advocacy is issue based
You and your advocate will agree a plan so that everyone is clear what the issue is that you need help with, what the advocate will do and when advocacy will end.
An advocate will always check that you are happy with the plan before doing anything for you.
There are some things that an advocate is not able to support you with. If possible, they will try to find another service who can help.
Advocacy is free
You do not need to pay for an advocate.
An advocate will not:
- give advice
- offer counselling or befriending
- support with care and day to day activities
- make decisions for you
- tell you what to do
Read what our clients think about the advocacy support they have received.